Frequently Questioned Answers

About Reservation

Do I need to bring anything?


【Rent Kimono】Because the necessities are all included in the set, you don’t have to bring anything by yourself. 【Rent Yukata】Because the necessities are all included in the set, you don’t have to bring anything by yourself. 【Purchase a Yukata】 Please bring inner or slip which can hide your hip. If you have 5-6 face towels and Obiita(stiffening board), we can dress you more beautifully. You can purchase here if you want. We highly recommend to wear inner because it absorbs sweat and prevents your yukata from having a loose and untidy appearance.




How to pay?


We accept Cash, Visa, MasterCard, China UnionPay, JCB, AMERICAN EXPRESS[AMEX] and DINERS Note: We accept credit card form 100yen




Can I add hairstyling service on the day?


The hairstyling option is on a reservation basis. It is recommended to make a reservation in advance. It is a highly popular option, and there is also a limit to the number of people that can be accepted. If there are vacancies upon your arrival, it is possible to add such option, but making a reservation in advance is more certain. If you add on the day price will be 2000yen(w/o tax).
※After 17:00, price will be 2500yen(w/o tax)




Can I leave my luggage?


You can leave your suitcase during your trip. It‘s only 500yen! only for now! luggage items can be stored by 18:00pm. (from 50cmx40cm) (10:00am ~ 18:00pm)
Please keep your belongings such as purse,camera,passport etc..




The price of dressing?


Dressing fee is included in the package.




How long does it take to get dressed?


Choosing a kimono…20mins Dressing…20mins Hairstyling…20mins(do make-up in the same time…30mins) Studio photography(Option)…10mins From arrival to departure, it takes you about 1 hour~1.5hours These are estimated time. You may have to wait when it's crowded.




Can I reserve a specific piece of kimono?


Yes, you can make a reservation for a specific piece up to a month in advance of your appointed date. In the case of a kimono reservation, 1,000 yen (excluding taxes) are charged separately for booking fees. However, the kimono you choose will still be rentable before your reserved date. Therefore, if an accident occurs such as damaged or lost we cannot have the reserved kimono for you when you arrive. In that case, we wil refund this reservation fee. Please understand that you can't change your kimono after you make a reservation. ※Yukata is an exception. ※On the day you rental, you can change your kimono but please note that we won't refund reservation fee.
The kimonos on website are small part of all. We have more kimonos in store. We suggest that you choose on the day because we have various kimono in here! Please have a look first :)
The different types of Kimono that are published on the site are only part of our collection. As we have a lot of patterns and color, we recommend you choose what you are looking for after putting it in front of the mirror, after arriving at the store the same day.
It is unfortunately not possible to prepare your desired kimono. thank you for your understanding




About hairstyling.


Hairstyling is optional. Please make a reservation in advance.
Under the circumstances of full booking, or too many customers waiting in line, our hair salon may not be able to take additional orders on the day.




Could you fix my hair after I returned ?


Unfortunately we cannot, however if you are in need of assistance we can attempt for a 1,000 yen charge. A reservation is required. The last order is by 18:30. Please understand that your hair will be styled by hair spray, so it cannot be restored perfectly.




Do you have hairstyling service for men?


Unfortunately, we don't provide hairstyling option for men.




Can I rent a kimono only for taking a photo, not for going out?


Yes, you can. The price for studio photography is 1500yen per one picture. Photo print size is cabinet size(17.8cm by 12.7cm) with a frame. ※We also have premium studio plan.




Can I wear a kimono during pregnancy?


We are not offering kimono experience to expectant mothers consider their conditions. However、if you strongly wish to kimono experience, it is possible to do under your responsibility. In the instance that an expectant mother chooses to hire a kimono, our store will not be held liable for any potential outcomes. Expectant mothers will be asked to sign an agreement.




Can I change to another kimono after I got dressed?


Unfortunately, basically you can't change. However if you stlongly wish to, you can. Extra fee will be charged. Changing a kimono…2000yen(w/o tax) Changing a hanhaba(half-width)obi…1000yen(w/o tax) Changing a hanhaba(half-width)obi to otaiko obi…2000yen(w/o tax) [Changing fee 1000yen+Otaiko obi 1000yen] Changing an otaiko obi…1000yen(w/o tax)




If I come at evening, are there still many choice of kimono?


Don't worry! We prepare more than 300 pieces of kimono all the time. The number of choice won't be changed by arrival time.




Can I bring own accessories for kimono?


I'm sorry but you can't bring your accessories(neckpiece,strings,sash band etc). We prepare these accessories as option.
You can bring your zori if you strongly want but please take care of it by yourself.
We shall not be responsible or liable for any loss or damage.





About Kimono

The size of original kimono for women


We have a wide range of kimono styles: from retro, sweet, cute, classic to chic and elegant. There are over 70 obi (belts) for you to choose from to mix and match with kimonos. 【袷 (October - May)】
M (height 145 ~ 155 cm / hip ~ 95 cm) ... 22 pieces
Free size (height 145 ~ 168 cm / hip ~ 95 cm) ...136 pieces
TL (height 160 cm - 175 cm / hip - 95 cm) ... 86 pieces
LW (height 145 cm - 168 cm / hip - 110 cm) ... 86 pieces 3L(height - 180cm / hip - 110 cm)…12pieces 4LW(height -165cm / hip -130cm)…12pieces 4TW(height -175cm / hip -130㎝)…12pieces
Junior (height 135cm ~ 145cm) ... 6 pieces
【単衣 (June, September)】
M (height 145 ~ 155 cm / hip ~ 95 cm) ... 17 pieces
Free size (height 145 ~ 168 cm / hip ~ 95 cm) ... 80pieces
Height (height 160 cm - 175 cm / hip - 95 cm) ... 21 pieces
Large (height 145 cm - 168 cm / hip - 110 cm) ... 20 pieces
Junior (height 135cm ~ 145cm) ... 13 pieces 【絽 (July, August)】
Free size (height 145 ~ 168 cm / hip ~ 95 cm) ... 50 pieces
Height (height 160 cm - 175 cm / hip - 95 cm) ... 20 pieces
Large (height 145 cm - 168 cm / hip - 110 cm) ... 20 pieces
* There are fluctuations in the inventory quantity during the rental situation · Maintenance, etc. ※the number kimono may change due to maintaining. ※If your bust is more than 100cm, please wear camisole.




The size of kimono for men


Number and size of kimono (for men)
The height is about 160 ~ 185cm We prepare up to a circumference of about 110 cm. In the case of more than that, understand that the length becomes shorter and that the ankle can be seen.
※ The kimono is different from the clothes, can be adjusted to some extent by dressing, etc.
We prepare dark blue series colors, green series, gray series, serious black colors.
【袷 (October - May)】
S (height 145 ~ 165 cm / hip ~ 100 cm) ... 20 pieces
M (height 166 - 170 cm / hip ~ 100 cm) ... 20 pieces
L (height 171 - 175 cm / hip ~ 103 cm) ...40 pieces
LL (height 176 cm - 180 cm / cadence - 103 cm) ... 40 pieces
3L (height 181 cm ~ 185 cm / hip ~ 112 cm) ... 20 pieces 4L (height 186 cm ~ 190 cm / hip ~ 112 cm) ... 2 pieces 5L (height 191 cm ~ 195 cm / hip ~ 115 cm) ... 1 pieces
【単衣 (June, September)】
S (height 145 ~ 165 cm / hip ~ 100 cm) ... 10 pieces
M (height 166 - 170 cm / hip ~ 100 cm) ... 25 pieces
L (height 171 - 175 cm / hip ~ 103 cm) ... 25 pieces
LL (height 176 cm ~ 180 cm / hip ~ 103 cm) ... 25 pieces
3 L (height 181 cm ~ 185 cm / hip ~ 112 cm) ... 15 pieces
【絽 (July, August)】
S (height 145 ~ 165 cm / hip ~ 100 cm) ... 5 pieces
M (height 166 - 170 cm / hip ~ 100 cm) ... 50 pieces
L (height 171 - 175 cm / hip ~ 103 cm) ... 50 pieces
LL (height 176 cm - 180 cm / cadence - 103 cm) ... 50 pieces
3 L (height 181 cm ~ 185 cm / hip ~ 112 cm) ... 22 pieces ※Some designs of kimonos, with small quantities, may be rented out quickly. ※During summer (June~September), a jacket is not included.
※There are no S size on July and August.




The size of Tabi and Zori


Tabi(Japanese socks)…Women/21~26cm, Men/about 30cm Zori…Women/~25.5cm, Men/28cm ※It is natural if your feet are a little bit bigger than Zori.




The number of kimono for child?


※ (for spring, fall, winter) only
※ Some models in small quantities can quickly run out of stock.
※ We recommend yukata in summer, especially for children.
【Girl】
3 to 4 years 85 to 100 cm ... 3 pieces
5 to 6 years 100 to 115 cm ...3 pieces
7 to 8 years old 115 to 125 cm ... 3 pieces
9 to 10 years 125 to 135 cm ... 3 pieces
【Boy】
3 to 4 years 85 to 100 cm ... 3 pieces
5 to 6 years 100 to 115 cm ... 3 pieces
7 to 8 years old 115 to 125 cm ... 3 pieces
9 to 10 years 125 to 135 cm ... 3 pieces ※Some designs of kimonos, with small quantities, may be rented out quickly.




Size of Premium Kimono


【Furisode】 L (Height 150-168cm / Chest ~ 104cm / Hips ~ 100cm) 40 pieces
【Furisode】 TL (Height 156-176cm / Chest ~ 104cm / Hips ~ 100cm) 10 pieces
【Furisode】 LW (Height 150-168cm / Chest ~ 116cm / Hips ~ 110cm) 10 pieces
【Houmongi】 L (Height 150-168cm / Chest ~ 104cm / Hips ~ 100cm) 20 pieces
【Hifu, 3 years】 (Height 85-100cm) 5 pieces
【Yotsumi, 7 years】 (Height 115-135cm) 5 pieces
【Hakama, 5 years】 (Height 100-120cm) 3 pieces
【Men Montsuki Hakama】 S (Height 163-167cm / Chest ~ 108cm / Hips ~ 100cm) ... 4 pieces
【Men Montsuki Hakama】 M (Height 168-172cm / Chest ~ 108cm / Hips ~ 100cm) ... more info 15 pieces
【Men's Montsuki Hakama】 L size (Height 173 ~ 177cm / Chest ~ 112cm / Hips ~ 100cm) ... 10 pieces
【Men Montsuki Hakama】 LL size (Height 178 ~ 182cm / Chest ~ 115cm / Hips ~ 100cm) ... 20 pieces
【Men Montsuki Hakama】 3L size (Height 183 ~ 187cm / Chest ~ 115cm / Hips ~ 100cm) ... 5 pieces * Some models in small quantities can quickly run out of stock.




The types of kimono


Kimonos we rent as Kimono rental plan is made of polyester. These kimonos are informal and casual so it's appropriate for shopping or lunch with friends. When you go place like hotel dining,restaurant or theatre, we recommend you to choose "Premium plan". For attending wedding party, Coming-of-age ceremony and graduation party, please have a look at the link (http://www.formal.yumeyakata.com/). We also have domestic delivery service.




The size of elegant vintage Kimono kimono for women


We have a wide range of kimono styles: from retro, sweet, cute, classic to chic and elegant. There are over 70 obi (belts) for you to choose from to mix and match with kimonos. 【袷 (October - May)】
Poly Komon Free size (height 145 ~ 168 cm / hip ~ 95 cm) ... 15 pieces
Silk Tsumugi Free size (height 145 ~ 168 cm / hip ~ 95 cm) ...6 pieces Silk Houmongi Free size (height 145 ~ 168 cm / hip ~ 95 cm) ...3 pieces
【単衣(June, September)】 Poly Komon Free size (height 145 ~ 168 cm / hip ~ 95 cm) ... 2 pieces
* There are fluctuations in the inventory quantity during the rental situation · Maintenance, etc. ※the number kimono may change due to maintaining. ※If your bust is more than 100cm, please wear camisole.





About Yukata

The size of Yukata


【Female】 S (rental only) ... height 145 to 155 cm... 10 pieces
Free size (F) ... height 156 ~ 165 cm, hip ~ 94 cm... 133 pieces
Tall size (TL) ... height 166 ~ 172 cm, hip ~ 94 cm... 40 pieces
Wide size (LW) ... height 156 ~ 165 cm, hip ~ 110 cm... 40 pieces
Purchase... 200 pieces ※S size is not available for purchase. 【Male】
S (rental only) ... height 160 to 164 cm, chest - 98 cm... 20 pieces
M (for lucky bags) ... height 165 - 173 cm, chest - 102 cm... 30 pieces
L (for lucky bags) ... height 174 - 178 cm, chest - 104 cm... 29 pieces
LL (for lucky bags) ... height 178 ~ 183 cm, chest circumference ~ 106 cm... 32 pieces
3L ... height 178 ~ 183cm, chest circumference ~ 117cm... 20pieces
4L ... height 178 ~ 183cm, chest circumference ~ 121cm... 10 pieces
5L ... height 178 ~ 183cm, chest circumference ~ 125 cm... 10 pieces * There are fluctuations in inventory quantity during rental situation · Maintenance etc.
※ Kimono is different from clothes, you can adjust to some extent with dressing etc.
※ As for the size, as long as it is not a bigger person, please be relieved as flexibility will be available.




The number of yukata for child


We prepare kimono for child. Please let us know the hight of child when you make a reservation.
[Yukata for rent]size: Height 100cm~
[Yukata for sale]size: Height 90cm~ (We have Jinbei for child under 100cm)




Can I bring my own yukata to get dressed?


Yes, You can bring your yukata and we will dress you. Please bring Yukata・Obi・inner wear(long slip is okay)・Datejime(thin fabric belt)・Obiita・2 strings・Japanese sandals・bag・Bra for kimono(if you have) ※We don't rent out just accesorries, sandals and Sash(Obi). ※Price is different. Please email to info@yumeyakata.com for inquiry.




Can I change my yukata rental or purchase reservation on the day?


Yes, you can decide rental or purchase on the day you come.




What's the difference between a yukata sale and yukata Fukubukuro?


【Yukata Fukubukuro】
Included… High quality yukata + Sash(Obi) + Japanese sandals + pouch
Present : Strings(which you will need when you wear yukata), free ticket for dressing(some yukata is not covered).
It cost less than if you purchase each things indivisually!!!
※Yukata Fukubukuro is only for women. 【Yukata sale plan】
Included… Yukata + Sash(Obi) + Japanese sandals
Present : pouch(only for women), Free ticket for dressing ※the payment amount of a yukata sale plan is the total prices of yukata + obi + geta sandals. Prices start from 5,500 yen/set for both men and women. You can decide which package you purchase on the day. Let's take a look!




Do you have an online store for yukata?


Yes you can buy yukata via website. This is our sister company website 「Kimonomachi」





Others

How about if we come as a group?


Basically, people in group will be choosig and dressing kimono at the same time. Our system accept reservation up to 10persons. If necessary, please email or phone to inquiry. Thank you.




What if it's raining?


If it is not a heavy rain then it’s still fine to go outside. Kimono is made of washable fabric. ※Except "SIZUKA" set and Premium plan. If it’s a stormy day or there’s an unpredictable situation such as typhoon, then we can accept you cancel your reservation on that day. ※You don’t need to pay for compensation in this situation.




How can I keep warm in winter?


We have free shawls for ladies, and there will be Haori (short jacket) in gentlemen’s rental set, too. Before you come, you can wear low necklines thermal clothes (it could be better if it is low necklines in the backside), skintight leggings (※If you wear pantyhose, then it will be unable to wear Tabi). We suggest you can use disposable heat pad, or plus an extra option for Haori.




What if I got problem with Zori/Geta(Sandals)


If something wrong with your zori or sandals when you go out, we will bring you new one. Please let us know where you are and wait us there. We apologize for your inconvenience.




Do you have delivery service?


We delivery kimono/yukata for event and festival. You can rent more than 100 kimono/yukata at the same time.
※ You can rent or purchace through the year. Please contact to Arima who is in charge.




Could you come to my hotel or home to help getting dressed?


Yes, we can. The price will no longer be discounted. Please infom us in advance.




What if I forgot something in the store?


About your lost belongings, Yumeyakata will keep it for 2 weeks. But if it’s over 2 weeks, then we need to discard of it. Please understand it. ※Fresh food, underwear and socks will be discard at the next day.




Is there any parking?


sorry. we don't have parking lot. Please park your car on metered parking around the store. ≫Search a parking lot.




About taking selfie


When you take selfie, it may mirror effect in photo . In that case, the left side will be under the right side which means "burial clothes". Please be careful! Left side over the right side





Cancellation and Compensation

How can I cancel a reservation?


Please contact us at least one day before your reservation, it won’t cost any cancellation charge ※Only in Kimono rental. However, if you book outside of our business hour, cancellation fee will be charged. Thank you for your understandig. »Kimono rental plan »Yukata rental plan




What if I damaged the rental kimono?


【Smear】If it’s the ordinary smear like food or soil stain, it doesn't cost any cleaning charge. But if the smear is an unwashable stain (ex: oily paint) will be charged. 【Damage】An irreparable damage (ex: cigarette burns, a damage/hole beside of the sewed parts), it will cost you 5,000 yen for compensation. Clean the smell from perfume or others will cost 5,000 yen. But if it’s a silk Kimono (SIZUKA set), then it will cost 10,000yen. 【Lost】If you damage or lost accesorries, you will be charged.(Lost : Shawl 500yen、Band of Haori 500yen、accessory 200yen、Zori 1000yen etc.../excl. tax) 【Attention】Cigarette burns is an irreparable damage which need compensation.




Can I wear Perfume ?


No, you cannot. It is because if the fragrance gets into the kimono, we will need to remove it that the cost incurred should be paid by the customer (about 5,000 yen)





Kyoto Kimono Rental Yumeyakata | Oike Bettei

472-1 Kinpukicho, Nakagyo-ku, Kyoto 604-0846

Business hours 10:00-16:30(entry by 15:30)

※Reservation needed. Please call for a same-day reservation.

Closed on New Year's holidays (Dec. 31st-Jan. 3rd included)

TEL 075-254-8920

FAX 075-354-8506

MAIL info@yumeyakata.com

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